Privacy Policy
Last updated: January 2025
SEMICOLON d.o.o. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.
Data Controller
SEMICOLON d.o.o.
Data We Collect
Information You Provide
When you submit our contact form, we collect:
- Name - To address you personally
- Email address - To respond to your inquiry
- Phone number (optional) - For faster communication if you prefer
- Business name - To understand your business needs
- Business type - To tailor our recommendations
- Current website URL (optional) - To review your existing online presence
- Message content - Your specific inquiry or requirements
Information Collected Automatically
When you visit our website, we automatically collect:
- Usage data - Pages visited, time spent, device type (via Vercel Analytics, anonymized)
- Server logs - IP address, browser type, access times
How We Use Your Data
| Data | Purpose | Legal Basis |
|---|---|---|
| Contact form data | Respond to inquiries, prepare proposals | Legitimate interest (Art. 6(1)(f) GDPR) |
| Email address | Send response to your inquiry | Contract performance (Art. 6(1)(b) GDPR) |
| Analytics data | Improve website experience | Legitimate interest (Art. 6(1)(f) GDPR) |
Third-Party Services
We use the following third-party services:
Resend (Email Delivery)
- Purpose: Delivers contact form submissions to our inbox
- Data shared: Name, email, message content
- Privacy Policy
Vercel (Hosting & Analytics)
- Purpose: Website hosting and anonymized analytics
- Data shared: IP address (anonymized), usage data
- Privacy Policy
Data Retention
- Contact form submissions: 2 years after last contact
- Email correspondence: 3 years after last contact
- Analytics data: 26 months (Vercel default)
Your Rights (GDPR)
As an EU resident, you have the right to:
- Access - Request a copy of your personal data
- Rectification - Correct inaccurate data
- Erasure - Request deletion of your data ("right to be forgotten")
- Restriction - Limit how we process your data
- Data Portability - Receive your data in a portable format
- Object - Object to processing based on legitimate interest
- Withdraw Consent - Where processing is based on consent
To exercise these rights, email . We will respond within 30 days. info@semicolon.agency.
Cookies
Our website uses:
- Essential cookies - Required for basic website functionality
- Analytics cookies - Vercel Analytics (anonymized usage data)
Data Security
We implement appropriate technical and organizational measures including:
- HTTPS encryption for all data transmission
- Secure email handling via Resend
- Access limited to authorized personnel
- Regular security reviews
International Data Transfers
Your data is processed within the EU/EEA. Where data is transferred to third-party services outside the EU (e.g., Vercel in the US), appropriate safeguards are in place, including Standard Contractual Clauses.
Children's Privacy
Our services are intended for businesses and are not directed at individuals under 16 years of age. We do not knowingly collect data from children.
Changes to This Policy
We may update this policy periodically. The "Last updated" date will be revised accordingly. Significant changes will be communicated via our website.
Contact Us
For privacy-related questions or to exercise your rights:
SEMICOLON d.o.o., Rakovceva ulica - Via Joakim Rakovac 60, Pula, Croatia
Supervisory Authority
If you are unsatisfied with our response, you have the right to lodge a complaint with the Croatian Personal Data Protection Agency:
Agencija za zastitu osobnih podataka (AZOP)